Our Story & Mission
HPC Helpline is a licensed addiction treatment center in Flushing, New York, dedicated to providing comprehensive, compassionate care for individuals struggling with substance use disorders. Our facility combines clinical excellence with a warm, healing environment where recovery becomes possible.
We understand that addiction is a complex disease that affects every aspect of a person's life. That's why our treatment center takes a holistic approach, addressing not just the physical symptoms of addiction, but the underlying psychological, emotional, and social factors that contribute to substance use disorders.
At HPC Helpline, we believe that every individual deserves access to high-quality addiction treatment. Our team is committed to meeting each patient where they are and providing personalized care that respects their unique needs, background, and recovery goals.
Our Mission
To provide compassionate, evidence-based addiction treatment that empowers individuals to achieve lasting recovery and rebuild fulfilling lives, while supporting their families throughout the healing journey.
Our Core Values
- Compassion: We treat every patient with dignity, respect, and understanding, recognizing that addiction is a medical condition, not a moral failing.
- Excellence: We maintain the highest standards of clinical care, continuously improving our programs based on the latest research and best practices.
- Individualization: We recognize that each person's journey to recovery is unique, and we tailor our treatment plans accordingly.
- Integrity: We operate with transparency and honesty in all our interactions with patients, families, and the community.
- Hope: We believe in the possibility of recovery for everyone and work to instill that hope in our patients.
Our Treatment Approach
At HPC Helpline, we utilize evidence-based treatment methods proven to be effective in treating addiction and co-occurring mental health conditions. Our clinical team develops individualized treatment plans that incorporate multiple therapeutic modalities to address each patient's unique needs.
Treatment Modalities
Therapeutic Approaches
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavior Therapy (DBT)
- Group Therapy
- Individual Counseling
- Family Therapy
- 12-Step Facilitation
Holistic Therapies
- Mindfulness & Meditation
- Yoga & Movement Therapy
- Art & Music Therapy
- Nutritional Counseling
- Stress Management
- Life Skills Training
Continuum of Care
Recovery is a journey, and HPC Helpline provides support at every stage. Our continuum of care ensures seamless transitions between levels of treatment as patients progress in their recovery:
- Medical Detox: Safe, medically-supervised detoxification to manage withdrawal symptoms
- Residential Treatment: Immersive inpatient care in our comfortable facility
- Partial Hospitalization (PHP): Intensive day treatment while living at home or in sober housing
- Intensive Outpatient (IOP): Flexible programming that allows patients to maintain work and family responsibilities
- Outpatient Treatment: Ongoing support as patients transition back to daily life
- Aftercare & Alumni Services: Continued connection and support for long-term recovery
Our Clinical Team
The heart of HPC Helpline is our dedicated clinical team. Our staff includes board-certified physicians, licensed therapists, certified addiction counselors, and compassionate support personnel who are committed to helping every patient achieve lasting recovery.
Medical Director
MD, Board Certified
Addiction Medicine Specialist
Clinical Director
LCSW, LCDC
Licensed Clinical Social Worker
Executive Director
Healthcare Administration
Program Operations
Our Staff Credentials
Our multidisciplinary team includes:
- Board-Certified Physicians
- Licensed Clinical Social Workers
- Licensed Professional Counselors
- Certified Addiction Counselors
- Registered Nurses
- Psychiatric Specialists
Our Facility & Amenities
HPC Helpline's treatment facility in Flushing, NY is designed to support healing and recovery. We provide comfortable accommodations and thoughtful amenities that create a peaceful environment where patients can focus entirely on their recovery.
Facility Features
Recovery Stories
Hear from individuals who found hope and healing at HPC Helpline. These stories reflect the transformative power of treatment and the dedication of our clinical team.
"When I arrived at HPC Helpline, I was broken. Fifteen years of alcohol addiction had cost me my marriage, my job, and nearly my life. The staff at the Flushing facility treated me with such compassion from the very first moment. The detox was medically supervised around the clock, and I felt safe for the first time in years. The residential program helped me understand why I drank and gave me real tools to build a new life. I'm now two years sober and have rebuilt my relationship with my kids. I owe everything to HPC Helpline."
90-Day Residential Program Graduate
"I struggled with opioid addiction and depression for years. Other treatment centers only focused on the addiction, but at HPC Helpline, they understood that my mental health was just as important. The dual diagnosis program changed everything. Working with both addiction counselors and mental health professionals helped me address both issues together. The facility is beautiful and the food was actually really good. I felt like I was at a retreat, not a rehab. If you're struggling with addiction and mental health, this is the place."
Dual Diagnosis Program
"As a working mother, I didn't think I could take time away for treatment. HPC Helpline's IOP program was the perfect solution. I could attend intensive therapy sessions during the day and still be home for dinner with my family. The evening groups connected me with others who understood what I was going through. The staff helped me work with my employer on FMLA, and I never had to sacrifice my recovery for my responsibilities. Eighteen months later, I'm still sober and thriving."
IOP Graduate
"My son was addicted to heroin. We tried everything, but nothing worked until we found HPC Helpline. From our first call, they made us feel like family. They explained every step of the process and kept us informed throughout his treatment. The family therapy sessions helped us heal together and learn how to support his recovery without enabling. Today, my son is healthy, employed, and the person I always knew he could be. Thank you, HPC Helpline, for giving us our son back."
Family Member
"I was skeptical about treatment. I'd tried to quit cocaine on my own so many times. But HPC Helpline was different. The therapists helped me understand the trauma that was driving my addiction. The group sessions were incredibly powerful - hearing others' stories made me realize I wasn't alone. The amenities made the stay comfortable, and the aftercare planning ensured I had support when I left. I've been clean for a year now and just got promoted at work. Recovery is possible."
Residential & Aftercare Graduate
Start Your Recovery Journey
Take the first step toward a healthier, addiction-free life at HPC Helpline.
Contact Us Today