Our Treatment Programs

Medical detox at HPC Helpline typically lasts 3-7 days and provides a safe, medically-supervised environment for your body to clear substances while managing withdrawal symptoms. Our 24/7 clinical team ensures your comfort and safety throughout the process.

What is Medical Detox?

Detoxification is the first step in addiction treatment for many individuals. During detox, your body eliminates the substances it has become dependent on. This process can produce uncomfortable and sometimes dangerous withdrawal symptoms, which is why medical supervision is essential.

Our Detox Process

1. Assessment: Comprehensive medical and psychological evaluation to create your individualized detox plan
2. Stabilization: 24/7 monitoring and medication-assisted treatment to manage withdrawal symptoms
3. Preparation: Planning your transition to the next level of care for continued treatment

Residential treatment at HPC Helpline provides 30, 60, or 90 days of immersive, round-the-clock care in our comfortable Flushing facility. Living on-site allows you to focus entirely on your recovery without the distractions and triggers of daily life.

What is Residential Treatment?

Residential or inpatient treatment provides a structured, supportive environment where you live at our facility while receiving intensive addiction treatment. This level of care is ideal for those with severe addictions, those who have relapsed after outpatient treatment, or those who need to remove themselves from an unhealthy environment.

A Day in Residential Treatment

HPC Helpline's outpatient programs provide intensive treatment while allowing you to live at home. These programs are ideal for those stepping down from residential treatment or those whose addiction severity and life circumstances allow for less intensive care.

Partial Hospitalization Program (PHP)

PHP typically runs 2-4 weeks with 5-6 hours of treatment per day, 5 days per week. This level of care provides intensive treatment similar to residential but allows you to return home in the evenings.

• 30+ hours of treatment per week
• Multiple group and individual therapy sessions daily
• Ideal for those transitioning from residential or needing intensive support
• Medical monitoring and psychiatric support available

Intensive Outpatient Program (IOP)

IOP typically runs 8-12 weeks with 3-4 hours of treatment per day, 3-5 days per week. This program allows you to maintain work, school, or family responsibilities while receiving structured addiction treatment.

• 9-15 hours of treatment per week
• Morning, afternoon, or evening sessions available
• Group therapy, individual counseling, and skills training
• Ideal for those with stable housing and support systems

Dual diagnosis treatment at HPC Helpline addresses both addiction and mental health conditions simultaneously. Many individuals struggling with substance use disorders also have co-occurring mental health conditions such as depression, anxiety, PTSD, or bipolar disorder. Treating both together is essential for lasting recovery.

What is Dual Diagnosis?

Dual diagnosis (also called co-occurring disorders) refers to having both a substance use disorder and a mental health condition. These conditions often fuel each other—mental health symptoms may lead to self-medication with substances, while substance use can worsen mental health symptoms.

Mental Health Conditions We Treat

Our Integrated Approach

At HPC Helpline, our dual diagnosis program provides:

• Comprehensive Assessment: Thorough evaluation of both addiction and mental health
• Psychiatric Care: Medication management by experienced psychiatrists
• Integrated Therapy: Treatment plans that address both conditions simultaneously
• Trauma-Informed Care: Specialized approaches for those with trauma histories
• Coordinated Team: Addiction specialists and mental health professionals working together